Insurance Coverage
All students are covered under the MOE Group Personal Accident Insurance Plan. Learn how to submit claims online and what costs parents and guardians may need to pay out of pocket.
All students will be covered for accidents under MOE Group Personal Accident (GPA) Insurance Plan for Students. Insurance coverage applies to accidents that happen within the school premises and during school-related activities outside school.
Parents/guardians will have to pay for medical treatments upfront, before submitting claims to Income Insurance Limited (Income Insurance) for reimbursement. Please note the applicable limits and coverage for medical expenses. Ineligible expenses or expenses in excess of the limits will be borne by the students/parents/guardians.
Parents/guardians should also take note that medical treatments at private hospitals will typically cost higher, and parents/guardians may need to pay more out-of-pocket expenses if treatment costs exceed the policy’s coverage
Summary of Claims Procedures
All claims must be submitted online as soon as possible subjected to a cap of 365 days from the date of accident.
You may click / scan the following QR Code to access the GPA Portal
New Claim Submission
Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg (opens in new tab)
Click on “New/Follow up Accident Claim”
Select “New Claim” Under “Claim Type”
Complete online claim form
Upload tax invoice(s), receipts (outpatient/inpatient claims) and required documents
Confirmation email will be sent to parents or students, and school administrator
Follow up Claim Submission
Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg (opens in new tab)
Click on “New/Follow Up Accident Claim”
Select “Follow Up Claim” Under “Claim Type”
Upload tax invoice(s), receipts (outpatient/inpatient/dental claims) and required documents
Confirmation email will be sent to parents or students, and school administrator
Enquiry on Status of Claims
Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg (opens in new tab)
Click on “Check Accident Claims Status”
Please refer to the attached Product Fact Sheet (opens in new tab)